Responsible Gaming

At Reels Royale, we are committed to ensuring our games are enjoyed in a responsible fashion and request that you follow these simple guidelines:


  • Please try to establish limits for the cash games you wish to play in or the tournaments you wish to buy into, before you start playing;
  • Gaming on this site is not recommended if you are recovering from a dependency or are under the influence of alcohol or other substances;
  • Gaming on this site is not recommended if it might interfere with your daily responsibilities;
  • Gaming on this site is not recommended if you are seeking to repay existing debts with your winnings;


If you would like advice or help with responsible gaming please contact one of the following organisations:



Over 18s Only: It is illegal for anyone under the age of 18 years to play our games for real money stakes. The Company reserves the right to request proof of age and identity and may request that you download, complete and return a form by fax to UK 020 7292 6299 (International: +44 20 7292 6299) together with a copy of your passport or other form of photo ID. The Company also reserves the right to make enquiries with a third party in order to verify that you are 18 years or over.


Parental Control: It is strongly recommended that you install parental control software to ensure those under the age of 18 cannot access real money games. We recommend  Norton Family which provides free software.


Reality Checks: If you would like to configure how frequently you see pop-up reminders of how long you have been playing, you can do so from this page once you are logged in.


Self-exclusion: If you believe playing on this site is interfering with your daily responsibilities or believe you are no longer able to control your spending on the games, you may wish to close your account for a specific, extended period of time. You will have the option to request self-exclusion via this page once you are logged in.


Temporary cooling-off period: Should you wish, you can take a temporary break from gaming, during which you will be prevented from logging in or playing on this site. You will have the option to request temporary cooling-off period via this page once you are logged in.


If you have any questions regarding your account or we can be of any assistance at all, please do not hesitate to contact our friendly Customer Services Team. For full contact details, please click here.


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